Privacy Policy

Last Updated: April 21, 2025

Effective Date: February 27, 2025

Navin ("we," "us," "our") has established this Privacy Policy to explain how we collect, use, disclose, and protect your information when you use our software-as-a-service products provided through navinspire.ai. These services include related software, applications, and websites (collectively referred to as the "Services").

By using our Services, you acknowledge that you have read and agree to all terms of this Privacy Policy. If you do not agree to these terms, please immediately cease using or accessing our applications. We strongly recommend that you read this policy in detail before taking any action.

To optimize your user experience, we need to process your personal information. If you do not wish to have your personal information processed as described in this policy, or if you are under 18 years of age, please stop using our Services.

We primarily collect and use your information to:

  • Provide and improve our Services and user experience
  • Ensure the security and integrity of the platform
  • Fulfill our legal obligations

1. Information We Collect

We collect personal information that you provide to us (including basic information such as first name, last name, email address, password), user content (any personal information collected when you use our Services, including information provided in inputs, file uploads, feedback, or outputs), and communication content (any communications we exchange, including chatbot interface communications, survey responses, or feedback).

We also automatically collect information, including application, browser, and device information (such as device type, operating system, browser information, IP address, and other device characteristics), service usage data (including activity information, diagnostic and troubleshooting information), and information from cookies and similar technologies.

2. How We Use Your Information

We use your personal information primarily for the following purposes:

  • Delivering services and personalizing experiences
  • Operational management and service improvement
  • Creating and developing new features
  • Ensuring security and efficiency
  • Legal compliance and loss prevention

Your account password is only used to create and maintain your account and to provide you with services.

3. How and Why We Share Your Information

We commit not to sell or share your personal information with third parties for targeted advertising purposes. We have never sold or shared personal information of individuals under 16 years of age for targeted advertising purposes.

We may share information with:

  • Service providers who assist in providing the Services
  • Recipients you choose when using sharing features
  • Legal and regulatory bodies when required
  • Corporate administrators for business accounts
  • Affiliated companies for service delivery

4. Security

We implement comprehensive technical, administrative, and organizational measures to protect your personal information. While we strive for maximum security, no system can provide absolute protection. You acknowledge and accept the inherent risks of using digital services.

5. Retention

We retain your personal information only for as long as necessary to provide the Services, fulfill legal obligations, or protect relevant rights. When information is no longer needed or you request deletion, we will promptly process it according to our data retention policies.

6. Children's Personal Information

Our Services are designed for adults and not intended for children. We do not knowingly collect personal information from individuals under 18 years of age. If we discover such collection, we will promptly delete the data.

7. International Data Transfers

We may transfer and process your data globally, adhering to appropriate data transfer mechanisms and regulations. For EU, UK, and Swiss residents, we comply with local data protection requirements for international transfers.

8. Your Rights

  • Access and receive a copy of your data
  • Request deletion of your information
  • Correct or update your information
  • Restrict or object to processing
  • Withdraw consent at any time
  • File complaints with authorities

Contact Us

If you have any questions about this privacy policy, you can contact us via contact@navinspire.com