Platform Service Terms

Updated Date: March 28, 2025

Effective Date: March 1, 2025

These Platform Service Terms ("Terms") govern the relationship between Navin ("Navin," "we," "us," "our") and the entity or individual ("Customer," "you," "your") using or accessing our service product ("Services"). Please read these Terms carefully along with our Privacy Policy, which outlines how we handle your data.

You must be at least 18 years old to use the Services. If you are using the Services on behalf of a minor, you must be their parent or guardian, agree to these Terms, and understand that "you" in these Terms refers both to you personally and in your capacity as a guardian, as well as the minor you represent where applicable.

1. Artificial Intelligence Disclaimer

1.1 Basic Understanding and Responsibility

  • You acknowledge that you are interacting with an AI system.
  • AI systems are based on probabilistic models, which may result in misunderstandings or errors.
  • The service provider is not responsible for any misunderstandings or inaccuracies caused by AI.

1.2 User Responsibilities

  • You are responsible for independently reviewing all AI-generated output.
  • You should exercise personal judgment before relying on AI-generated output.
  • You are fully responsible for monitoring and approving the use of AI-generated output.
  • You assume responsibility for any decisions, actions, or omissions based on AI output.

1.3 Inherent Limitations of AI Functionality

  • Outputs may contain errors or inaccurate information.
  • AI lacks creative thinking and may produce repetitive or formulaic content.
  • AI may struggle to understand subtle nuances in language, including slang and cultural references.
  • AI cannot understand or express emotions like humans.
  • AI outputs may perpetuate biases present in its training data.
  • AI has limitations in performing complex reasoning and judgment tasks.
  • AI relies on large volumes of training data, and issues with data quality can affect the output.

2. Access and Use

2.1 Access Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services. We reserve the right to modify, suspend, or terminate any part of the Services at any time without prior notice. You agree not to use the Services in any way that could damage its functionality or accessibility.

2.2 Account Responsibilities

To access our Services, you must complete account registration and ensure that the personal information you provide is accurate, up-to-date, and complete. You must promptly update any changes and must not impersonate others or provide false information. Your login credentials must remain confidential, and you are responsible for all activities conducted under your account.

3. Subscription and Refund Policy

3.1 Subscription Management

Certain services or specific portions thereof are only available with a paid subscription. Depending on the type of subscription plan selected, you will be billed periodically in advance. Your subscription will automatically renew under the same conditions unless cancelled by either you or us.

3.2 Refund Policy

Our refund policy varies depending on subscription type and account status. Refund requests must be submitted within 24 hours of payment for monthly subscriptions. We will review each request individually and process eligible refunds within 1-15 business days.

4. User Data

4.1 Your Responsibility

You retain ownership of any content you submit to our Services. You are responsible for ensuring you have all necessary rights and permissions for any data you provide, and that such data does not violate any applicable laws or third-party rights.

4.2 Data Usage

By using our Services, you grant us a license to use your data to provide and improve our Services. We handle all data in accordance with our Privacy Policy and applicable data protection laws.

5. Intellectual Property

5.1 Ownership

We retain all rights, title, and interest in and to the Services, including all intellectual property rights. Nothing in these Terms transfers any rights to you except for the limited license expressly set forth.

5.2 Restrictions

You may not modify, reverse engineer, decompile, or create derivative works based on our Services or any part thereof. All trademarks, logos, and service marks displayed are our property or their respective owners' property.

6. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our Services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Services
  • Any bugs, viruses, or other harmful code that may be transmitted through our Services

7. Dispute Resolution

7.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of your country or region, without regard to its conflict of law provisions.

7.2 Resolution Process

Any disputes arising from these Terms shall first be attempted to be resolved through informal negotiation. If the dispute cannot be resolved informally, both parties agree to resolve the dispute through mediation before pursuing any legal action.

Contact Us

If you have any questions about these terms and conditions, you can contact us via contact@navinspire.com